MindScale Privacy Policy


Welcome to “MindScale: Student Wellness,” a mobile application dedicated to supporting the mental health and well-being of students. This Privacy Policy outlines the types of data collected by the app, how it is used, how it is secured, and the rights afforded to our users. We are committed to protecting your privacy and ensuring a secure user experience.

Effective Date

This Privacy Policy is effective as of January 26, 2024.

Entity Information

Akshay Dinesh
Email: [email protected]

Scope of Privacy Policy

This Privacy Policy applies to “MindScale: Student Wellness,” including all its features, services, and functionalities. By accessing or using the app, you agree to the practices and policies set forth in this Privacy Policy.

Data Collection, Purpose, and Use

“MindScale: Student Wellness” collects both personal and non-personal data to provide and improve the app’s services.

  • Personal Data:
    • During account creation, we collect your email address, username, and an encrypted version of your password.
    • If you register using Google Sign-In, we collect your Google user ID, name, and email address.
    • Personal data is used for account setup, personalization of your experience, and communication with you regarding the app.
  • Non-personal Data:
    • Device-specific information such as type, model, operating system, and unique device identifiers.
    • Usage data including user interactions within the app, preferences set, and features used.
    • Non-personal data assists in app optimization, understanding user behavior, and enhancing app performance.

AI Chatbot and User Interactions

The app includes an AI chatbot designed to provide support and gather user mood data. User interactions with the chatbot are stored to personalize the experience and improve the app’s responsiveness.

  • Chat Data:
    • Conversations with the chatbot are confidential and are used to provide tailored responses.
    • Users can clear their chat history at any time. This action is irreversible, and the data cannot be recovered once deleted.

Data Sharing and Disclosure

We value your privacy and do not sell or rent personal data to third parties. Data may be shared with third-party service providers to the extent necessary to provide the app’s services, which include:

  • Service Providers:
    • Cloud hosting services for data storage.
    • Analytics services for understanding app usage patterns.
  • Legal Requirements:
    • We may disclose your data if required by law, such as to comply with a subpoena, or similar legal process.

Data Security

We employ industry-standard security measures to ensure the protection of your data against unauthorized access, alteration, or destruction. These measures include, but are not limited to, encryption, firewalls, and secure server facilities.

User Rights and Control

As a user, you have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at the email address provided below.

Children’s Privacy

The app does not knowingly collect or solicit personal information from children under the age of 13. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible.

Policy Updates and Notification

We reserve the right to update this Privacy Policy periodically. The date of the last revision will always be posted at the top of the Privacy Policy. We will provide notice of significant changes through the app or by contacting you via email.

Acceptance of Privacy Policy

By accessing and using “MindScale: Student Wellness,” you consent to the collection, use, and sharing of your data as described in this Privacy Policy. If you do not agree with the practices described, you should not use the app.

Contacting Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Akshay Dinesh
Email: [email protected]